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MScomctl Update

There have been numerous instances where Microsoft’s Windows Malicious Software Removal Tool (MSRT) has caused Keystone reports to stop functioning. If this happens, this typically results in Keystone users seeing a message of “A Report Must Be Selected” when clicking on the Preview or Export button, even though a specific report has already been selected.

MoreThanData offers the MScomctl Update tool as a means of remedying this Windows Update problem. In most cases, this can be resolved by running the MScomctlUpdate.exe file. This file is available from our Downloads page.

Simply download and unzip the update, close Keystone, then double-click the MScomctlUpdate.exe file and follow the screen prompts to run the fix.

Note: This needs to be run individually by each Keystone user who is having this problem, as the Microsoft update is individual to each computer.

If this does not resolve your report issues, please contact Keystone Support.

About MoreThanData

MoreThanData's mission is to expand homeownership opportunities for low-income families by providing Habitat for Humanity affiliates with comprehensive, custom, information management tools and services that help them more effectively and efficiently fulfill their mission.

We seek, with God's help and guidance, to increase the number of houses affiliates can build each year by developing and providing the information tools and support that affiliates need to expand the reach of their work. We do this by using the time and talents of volunteers and others committed to this mission so we can offer these tools and support services at the lowest possible cost.

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