MTD products are Microsoft Office applications for use on Microsoft Windows computers.
Operating System: Windows 7, Windows 8.1, or Windows 10. You must have the latest Service Pack of whichever version of Windows you have installed. All earlier versions of Windows such as Windows XP and Windows Vista are no longer supported by MTD software.
Computer Screen Size and Resolution: The computer you use to run Keystone, whether a laptop or a desktop, must have a screen size large enough to see the Keystone screens. The minimum resolution of your computer must be 1280 x 800. The first number is not critical, but the 800 resolution represents the vertical size and is essential. If your laptop vertical size is less than 800, you may have difficulty seeing the whole Keystone screen. It is possible to minimize the Keystone ribbon and the Windows taskbar to give you a bit more viewing area. These settings are described in Microsoft Help.
Processor and Memory: Your computer must at least be able to adequately run the version of Windows you are using. We strongly advise that you exceed the processor and memory requirements for your version of Windows if at all possible. We suggest a minimum of 4 GB of memory particularly if you are on a network with multiple computers.
Internet Access: A reliable Internet connection will allow you to download updates and other resources from the MoreThanData web site, receive more in-depth technical support and training, access the Keystone help library, renew your Keystone subscription, and participate in the MTD community.
Required Software:
Microsoft Office
A compatible version of Microsoft Office is required to run Keystone. Please refer to the following chart to determine which version is suited to run Keystone at your affiliate.
| Microsoft Office Option | Compatibility and Support Notes |
| Microsoft Office 2016 Standard (32-bit Version only) + Access 2016 (32-bit Version only) | Available from TechSoup. This combination is the least-expensive option available from TechSoup. |
| Microsoft Office 2016 Professional Plus (32-bit Version only) | Available from TechSoup. Cost for this option is somewhat greater than the option above, but it will work with Keystone if your affiliate needs the additional applications included in Professional Plus. |
| Microsoft Office 2013 Professional (32-bit Version only) | If you already have Office 2013 Professional, this will continue to work with Keystone. |
| Microsoft Office 2010 Professional (32-bit Version only) | If you already have Office 2010 Professional, this will continue to work with Keystone, but we do recommend upgrading at some point in the near future. |
| Microsoft Office 365 | Currently compatible with Keystone, but due to the nature of Microsoft’s subscription service, MTD cannot provide support for any technical issues that arise from using this service. Keystone will run on Office 365 Nonprofit Business Premium only if the desktop applications are installed on your computer. Affiliates will be responsible for working with Microsoft to resolve those issues. |
| Microsoft Office 2007 | No new releases of Keystone will be compatible with Office 2007. Please upgrade your version of Office as soon as possible using one of the above options. |
You can purchase Microsoft Office software for very minimal cost at TechSoup, an organization that helps nonprofits acquire software at significant discounts.
Microsoft Outlook is required to use the e-mailing functions in Keystone. You must use the Outlook program installed on your computer as part of Office and not the web browser-based version of Outlook. If you do not use Outlook for e-mail, you will not be able to e-mail Family Partners, Contacts, Donors, and Volunteers from within Keystone. You also will not be able to automatically send error and system information from within Keystone to MTD to help us solve your technical support problems.
QuickBooks Pro 2015 or higher (only required if you plan to use QuickBooks with Keystone). All versions of QuickBooks that are installed on your computer are included. Keystone to QuickBooks online is not allowed by QuickBooks.
Hard Drive Space: Affiliates’ databases vary significantly in size, but in general, 100MB is adequate for the Keystone program, related files, and an average affiliate database. However, if you use Keystone’s Document and Picture Management features, the size of your Keystone folders can grow significantly and require many times that amount of disk space, though this is unlikely to cause problems given the size of most hard drives. This is something to keep in mind, though, when you perform regular backups of your Keystone files and folders.
Optional Items
Some additional items, while not required, will significantly enhance the effectiveness of Keystone:
- A printer for printing reports, letters, labels, coupons, and receipts.
- Backup software and either an external hard disk drive, a writable CD or DVD drive, or a network storage device for backup purposes.
- It is strongly recommended that you perform regular backups of the Keystone data to safeguard it from loss or corruption due to hardware failure or virus attacks.
- Local Area Network hardware and software if Keystone is to be used over a network.
- A scanner for digitizing documents or pictures and a digital camera, if you plan to use Keystone’s Document and Picture Management tools. Some photocopiers and multi-function printers provide the ability to scan documents to PDF, the standard format for electronic documents. If you have one of these, check to see whether it has this option.
TechSoup – A Valuable Resource for Affordable Software
We encourage affiliates who need to upgrade their versions of Microsoft Windows or Office to use TechSoup, a nonprofit organization who assists qualifying nonprofits in obtaining software at substantially reduced prices. You can find them at http://www.techsoup.org.
If you have any questions about these requirements, please feel free to contact us.