Entering Payments and Balances

When adding an existing mortgage, you must enter sufficient information for Keystone to be able to correctly calculate the homeowner's balances from the point you start tracking it in Keystone. What you need to enter depends on how much historical detail you wish to track using Keystone. You must, however, enter enough payment and balance information so that Keystone can accurately calculate the homeowner's balances.

When entering new mortgages, you may have to account for balances the homeowner has at the time the mortgage begins, if applicable, as in for down payments or pre-paid escrow.

The most important date you enter is the date of first payment, or DFP. All balance and status calculations in Keystone are based on this date. You may use any of the following as the DFP, however once you pick a date, you must use it consistently in Keystone as the date of first payment.

These instructions assume that you have entered all of the general information about the mortgage already. If you have not, go back to the Defining Initial Values for Mortgages section.

  1. Enter a non-standard (NS) payment to summarize all payments made prior to the DFP.
    This will allow Keystone to calculate the correct balances starting from the DFP. If you are entering a new mortgage rather than an existing one, you likely do not need to perform this step.  However, for existing mortgages, if the homeowner is ahead, this will need to be adjusted.  See the Adjusting Payments section for more information.
  2. Record any payments received from the DFP to the present time, if applicable. 
  3. Right after you enter the first (non-standard) payment as described in the previous step, no new record line will appear. To remedy this, close the Payments screen and reopen it. This causes the new record line to appear.

    You should then individually record each regular mortgage payment after the DFP. The Due field in the first standard payment line (immediately below the non-standard payment you entered above) should be the DFP. The Date Due must always be the first day of the month in which the payment is due.

  4. Record any escrow disbursements made from the DFP to the present time, if applicable.
    If you have not set up escrow payees, you need to do that before continuing. Refer to the Entering Recurring Escrow Payees section for more information about adding recurrent escrow payees, and the Entering Non-recurring Escrow Payees section for non-recurring ones.

    When you enter an Escrow Recurring Payee on the Escrow Admin tab they become part of each Escrow Payee Group. Escrow Grouping allows you to post disbursements to all the homeowners at one time that belong to the same Escrow Payee Group. For information about escrow groups, refer to the Using the Escrow Grouping Function section. For more information about entering the disbursements, refer to the Recording Disbursements to Recurring Payees section.

    To enter disbursements toward non-recurring escrow payees, use the Escrow Disbursements screen. For more information about entering these disbursements, refer to the Recording Individual Disbursements to Escrow Payees section.
  5. Verify that the Payment Due amounts on the Payment Due/Schedule tab and the balance fields on the Mortgage/Principal/Escrow/Other Debt tab (both on the Mortgage/Payment Information screen) accurately reflect the homeowner’s current balances and status.

    If the balances are not correct, review each of these steps to make sure you entered all of the information correctly. You may also need to review the steps in the Defining Initial Values for Mortgages section and verify the information you entered there. In addition, you can refer to the Investigating Problems with Balances section if you are still having difficulty discerning the problem.