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Logs Tab
You can make log entries and set reminders related to the selected family partner(s) on the Logs tab on the Family Partners screen. The layout and use of this tab is identical to that of other Logs tabs in Keystone. For more information, see the Recording Log Entries and Reminders section.
In addition to the various contact logs and reminders you might see on the Logs tab for a family partner, you might also see such entries as:
- Delinquency letters, where you can post information about those letters to the family partners’ logs as part of that process. This includes the Letter Name, the Past Due (PD) amount, and the Date of Last Payment (DLP).
- Family partner form-based communications, such as Returned Check letters, can be posted to the logs of the family partners you sent them to as part of that process.
- Escrow Adjustment Letters, which can also be posted to a family partner’s logs at the time they are generated.